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Europe’s largest online pharmacy

Receives unrestricted access to flexible staff

Situation

With the Coople platform, the team of a large online pharmacy, had direct access to high-quality flexible staff around the clock.

The largest online pharmacy in Europe supplies thousands of end consumers with important medicines and remedies. In order to ensure that incoming orders can be packed and shipped on time even in the event of increased demand, the company was looking for a personnel partner for flexible staff and turned to Coople.

Details

Challenge

Just after the Covid-19 outbreak, online medicine orders skyrocketed. As a result, one of the biggest online pharmacies in Switzerland struggled to deliver orders to their customers and had to arrange flexible staffing quickly. However, their traditional staffing agency couldn’t deliver on the high increase of staff required at such short notice. Their main challenges were:

Delivery of a large number of normal orders after an unprecedented increase due to the COVID 19 outbreak

Recruitment of 10 additional employees per day within 12 hours

Change of internal processes to switch to a digital solution

Maintain flexibility in order to be able to adjust staffing requirements again after the COVID crisis

Solution

With Coople, the largest digital flexible staffing platform in Europe, the pharmacy was able to advertise jobs that were immediately seen by thousands of motivated and qualified workers. They were able to hire the right people within a few hours, because Coople’s algorithm quickly matched and notified the most qualified and skilled flexible staff. The pharmacy found a solution by stepping away from a traditional agency and embracing the Coople platform, which is available online and via the Coople for Business App. By making the change, the company could tap into a large pool of flexible staff at any given time.

Results

Around the clock access to flexible staff

Fully vetted workers

Over a hundred qualified candidates applied for the job within a few hours

Fast delivery

10 workers were ready to start within 12 hours

Time saved

Recruiting was quick and easy, flexible and scalable

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