Coople exists to make flexible work a rewarding experience. For us, this means building easy-to-use tools to hire verified professionals for as little or as long as you need them. In the last months, we’ve simplified the hiring experience on our web and mobile apps so that you can hire workers from anywhere at anytime. This is what’s new:

Build relationships with your Cooplers

• • Your workers, organised

We know how important it is for you to work with the same Cooplers again. This is why, when you open a shift on web or mobile to make a hire, you’ll see those workers who have a relationship with your company first: Favourite, Previously hired, Referred by me, Shortlisted and new applicants. If there’s anyone you like, you can shortlist them via the Coople for Business App as well as the Coople Web Platform.

• • Create your worker groups

If you hire for many roles, locations or experience levels you might want to group your workers to make faster hiring decisions in the future. Create
as many groups as you need, give them an easy-to-remember name, and add or remove Cooplers in a few clicks. Once you have your groups, you can send them jobs directly from the mobile app and web platform when you create new jobs. We hope this simplifies your hiring experience

• • Rate Cooplers

We have made it easy for you to rate workers up to 7 days after the job ends. Go to the Coople Web Platform, find them under My Workers and give them the rating they deserve.  It will help them get jobs in the future!

• • My Workers’ screen has a new look

We have redesigned this screen on the Coople Web Platform so that it’s easier for you to understand who’s working with you. Sort your workers by the number of shifts they’ve done with you, and the date when they last worked. View their Job profiles and easily open their worker profile from here.

• • Review CVs online, no more downloads

Go to a Coopler’s Profile, tap View CV and open their resume directly on the same screen.  You won’t need to download it, unless you want to!

Shift planning made simpler

• • A new shift plan on your phone

Open the calendar, scroll up and down and see all your shifts, no matter how far into the past or future they are. If you need to Review applicants or Approve hours, we let you know. We also show the photo and name of Cooplers when you’re hiring one person. This way it will be easier to know who’s working with you.

• • Edit a shift and stop hiring from your phone

We know that plans change. If you need to edit the shift times, add more shifts to a job or stop receiving applications, you can now do it all from your mobile or computer.

• • Checked hours, visible

Stay on top of time-tracking regardless of where you are.  We now show you the check-in and check-out times of Cooplers who used a QR code to report their hours. Want to know what you need to do next after a shift? Our tags will guide your actions on web and mobile:

• • Hours pending: Cooplers have to report their hours
  • Review hours: Cooplers have sent their hours and you need to review them
  • Approved: you approved the submitted hours

More coming soon

We are working hard to bring you the best experience in hiring flexible workers. We’ll send you regular product updates directly on the Coople Web Platform, and a new blogpost every quarter. Stay tuned!

If you want to learn how things work in-depth, please check our Help Centre. If you have not done so already, download the Coople for Business App to find staff on the go.

Read the article to discover how we have improved Coople, including how you see your future shifts.

Last month, we announced a re-brand that reflects our commitment to flexible workers like you. As part of our efforts to improve Coople, we have also made changes to the way the Coople Job App looks and feels. 

We listened to what you need and are working on making it easier for you to find work where and when you need it with companies who value your unique skills. In order to keep you informed of how Coople works now and in the future, we will publish regular articles like this one on our blog.  We hope that this will help you to make the best use of the Coople Job App.

Here is a sample of what is new:

A cleaner, clearer job details’ screen

• Get better job descriptions: we know that great job descriptions attract great workers. This is why we have redesigned the job details’ screen and included more information. Now you can see a list of experiences and skills that the company expects you to have.  This way, it will be easier to quickly understand if the job is the right fit for you. 

Your calendar at your fingertips

• View your future shifts on a calendar: with this new feature, it is now much easier to quickly see when your shifts are happening and to organise your time accordingly.

Stay tuned

We are actively working to improve the experience in our app. While we do this, take a moment to learn how things work in-depth in our Help Centre. If you have not done so already, please download the Coople Job App.

Find out the recent product updates for companies we have made to the Coople platform, including a smarter algorithm to match you with the right workers and a more intuitive hiring experience.

Last month we introduced Coople’s new brand. This milestone marks months of work listening to customers like you to understand what you need from flexible work. Like our brand, our product is also changing to better meet your hiring needs.  We heard that you wanted to feel it was easier to hire people, so we have been hard at work to improve the hiring experience. We are also making the platform smarter so that the applicants you see when you post a job will become more and more relevant for you, the more you use Coople. Finally, we want to share with you our news about product update for businesses more frequently. From now, we will send regular product updates to your app and we will also publish articles like this one on our blog.  We hope that this will help you to make the best use of our platform.

Here are the changes we made over the past months:

A more intuitive hiring process

• Get things done, faster:  we redesigned the hiring experience so you see exactly how many shifts you need to cover, edit the job when you need to, view all applicants clearly, and stop hiring when you have enough applications to review.
• Choose the right applicants: when you review your open shifts, we now show you the applicants you have hired first, followed by those who you have preselected, then your favourites, and then your previously employed. This way, you can view the applicants you like or know first so you can build long-lasting relationships with them.
• Hire directly from the profile: we gave the Cooplers’ profile a new, cleaner look so you can quickly understand if their skills and experience are a good match. You can now hire, pre-select and decline applications directly from the Coopler’s profile.

Tracking hours, easier than ever

• Track hours with a QR code: we know how time-consuming it is to review the reported hours after a shift. To help you, we have created an automated check-in and check-out process, using a QR code. You just need to display this code on a digital device when your workers arrive or leave, so they can scan it with their apps to register their working hours on the fly, including their breaks.
• Report no-shows: We hope you never have to report that a worker didn’t turn up to a shift. If this happens, you can now remove the worker from the shift immediately and report their no-show. Your feedback helps us ensure this behaviour happens less and less on our platform.

A better way to check skills

• Add skills to your job posts: we added skills to the most popular job profiles, including waiters, chefs and warehouse assistants. When you create a job, you can now choose the most relevant skills for the position so that you attract candidates with the right experience.
• Rate the skills of your workers: after a worker finishes a job, we ask you to rate their skills. Your ratings appear on their profile to help the best candidates be more visible on the platform. 
• See how many companies endorsed the skills of a candidate: you can now see how many companies have endorsed the skills of a candidate. This will help you understand if they have the skills you are looking for and decide whether a particular candidate is the best fit for the job.
• Leave us comments for bad ratings: let us know what happened in the comments when you need to leave a negative rating. Your review is only going to be visible to our team members. We use it to ensure only the best workers are on Coople.

More coming soon

We are working hard to bring you the best experience in hiring flexible workers. We will share the product updates with you as soon as we release new features. Stay tuned!

If you want to learn how things work in-depth, please check our Help Centre. Also, if you have not done so already, download the Coople for Business App to find staff on the go.