Healthcare sector in transition: strategies and insights for operating companies from the perspective of a nursing professional
Elmedina Guri’s story received an overwhelming response. Her journey as a qualified nurse, which ended in exhaustion and ultimately led to personal triumph thanks to flexible working options, has inspired many readers. To delve deeper into the subject and identify key factors for efficiency, teamwork and employee satisfaction in the healthcare industry, we conducted a second interview with Elmedina. The aim was to develop preventative measures, stimulate structural improvements and discussions, and highlight ways that organisations in the care sector can simplify their HR management and improve quality.
The challenges before burnout
Elmedina talked about her previous experiences in the care sector, which involved a variety of tasks and shifts, and ultimately led to burnout. The overload was not only due to the nursing tasks, but also to the variety of additional responsibilities she had to take on. Being a vocational trainer, deputy head of nursing and responsible for many other areas led to them feeling a lack of support.
Potential for improvement for organisations in the care sector
Elmedina emphasises the importance of improved communication and collaboration within teams as well as an appropriate distribution of responsibilities to avoid burnout. She also emphasises the need to optimise processes and procedures within companies to create a more efficient working environment. In particular, she sees great potential for improvement in employee training and development.
The advantages of flexible working
Compared to a traditional permanent position, Elmedina emphasises the freedom to determine her own shifts thanks to flexible working. This represents significant autonomy compared to a traditional permanent position. She also appreciates the financial benefits and opportunities to better combine her private life with her work. Independence from a fixed team structure suits her. Other temporary employees also appreciate the opportunity to gain new experiences in different working environments and expand their expertise. This enables them to grow professionally and develop continuously while maintaining their personal flexibility.
Wishes for companies in the healthcare sector
For Elmedina, the appreciation of all those working in the healthcare sector, including kitchen and housekeeping staff, is of high importance. She spoke in favour of improving training and further education opportunities in the healthcare sector to improve the quality of care and reduce frustration and dissatisfaction among staff.
«For example, I worked in a retirement home where a geriatric nurse was responsible for the care management. The quality was already failing for the entire home.»
Advantages of temporary workers for companies
From a company perspective, Elmedina saw flexibility as one of the biggest advantages of hiring temporary workers. They can be easily adapted to changing staffing requirements and deployed in different departments. She also emphasised the benefits of targeting temporary staff to specific departments, allowing companies to plan more flexibly. Elmedina’s story and comprehension provide valuable insights into the challenges and opportunities of using temporary staff in the healthcare sector. Her experience shows that flexible working models, such as those offered by Coople, not only benefit employees, but also open new opportunities for organisations to deploy their workforce more efficiently and increase employee satisfaction.
Coople helps to simplify personnel management in the healthcare sector. We are also happy to offer you support. We look forward to hearing from you or you can try it on your own:
Did you already know? Temporary workers enjoy a special status: thanks to the “temptraining” further training fund, they receive financial support for as little as 88 hours of temporary work to enable them to develop their skills with selected further training courses and improve their career prospects and employability on the labour market. You can find more information here.