Coople receives ISO 27001 certification: A step towards enhanced information security.

Coople receives ISO 27001 certification: A step towards enhanced information security.

In today’s rapidly evolving digital landscape, where data is immensely valuable, ensuring the security of information has never been more important. With the alarming increase in cybercrime and ever-evolving threats, organisations need a robust framework to protect their data and manage associated risks effectively. Coople recognises the importance of information security and has taken a significant step by achieving ISO/IEC 27001 certification. In this blog article, we’ll explain what ISO/IEC 27001 is and why it is essential in the current digital era.

What is ISO/IEC 27001?

ISO/IEC 27001 is the world’s most renowned standard for Information Security Management Systems (ISMS). It serves as a comprehensive framework that outlines the requirements an ISMS must meet. This international standard provides guidance to organisations of all sizes and industries, helping them establish, implement, maintain, and continuously improve their information security management systems. It’s important to note that while the certification is given out by UK authority, the credentials also apply to Coople Switzerland as they are recognised internationally.

Achieving ISO/IEC 27001 certification means that an organisation has implemented a system to manage risks associated with data security effectively, in accordance with the best practices and principles outlined in the International Standard. In essence, ISO/IEC 27001 certification is a seal of approval that signifies an organisation’s commitment to safeguarding sensitive information and ensuring the confidentiality, integrity, and availability of data.

Why is ISO/IEC 27001 important?

In an era where cyber threats are continually evolving and becoming more sophisticated, managing cyber risks can be a daunting task. ISO/IEC 27001 provides a structured approach for organisations to become more risk aware. It encourages them to proactively identify and address vulnerabilities in their information security systems, thus minimising the risk of data breaches and cyber-attacks.

ISO/IEC 27001 encompasses a holistic approach and is not limited to just one aspect of information security. An ISMS implemented according to this standard is a tool for risk management, cyber resilience and operational excellence and involves the assessment of not only technology and systems but also people and policies. This comprehensive approach ensures that all aspects of an organisation’s information security ecosystem are considered and strengthened.

ISO/IEC 27001 is therefore not only about risk mitigation, but also about improving operational excellence. By adhering to the standards and best practices outlined in the standard, organisations can improve their operational efficiency and build trust with customers, partners and stakeholders.


Our recent achievement of ISO/IEC 27001 certification is testament to Coople’s commitment to protecting the security and integrity of its own data and that of its users. In today’s digital age, where cyber threats are an ever-present danger, ISO/IEC 27001 provides a solid framework for organisations to safeguard sensitive information and strengthen their cyber resilience. By complying with this standard, organisations not only protect themselves from potential security breaches, but also improve their operational excellence.

It’s a step in the right direction towards a safer and more reliable digital landscape. Coople is committed to protecting the integrity of your data so you can keep your business moving! 

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The importance of a fast recruitment and selection process

The importance of a fast recruitment and selection process

The workforce shortage continues to concern many companies in the UK. Therefore, it’s crucial to establish a simple and efficient recruitment and selection process to avoid additional costs, time loss, and inefficiencies. In this article, we look at the importance of fast recruitment, the impact of a slow process on a company, and how Coople streamlines recruitment processes to be faster and more efficient.

What does a recruitment and selection process consist of?

Typically, there are 4 stages of recruitment. These include, as a first step, the evaluation and determination of the desired profile. Once the skills and experiences needed have been defined, the job advertisement is published in a second step. Subsequently, the review of applications, telephone interviews or initial applicant assessments, conducting interviews, obtaining references, and finally, the hiring of candidates follow.

A well-structured recruitment and selection process enables a company to identify, evaluate, and hire the best candidates without losing valuable time. As the stages of the recruitment process extend, so do the costs. Hence, it’s vital to streamline the hiring process to be as efficient as possible, without compromising the quality and quantity of applicants. But how can this be achieved?

The time it takes to fill a position and the difference between time-to-hire and time-to-fill

Within talent acquisition, two terms that are frequently mentioned are time-to-hire and time-to-fill. These two terms refer to recruitment metrics. While they can vary from company to company and industry to industry, they can still offer valuable insights into the efficiency of existing hiring processes, potentially leading to optimisations.

The term time-to-hire describes the time frame (number of days) between the posting date of a job and the actual filling of the position. Therefore, time-to-hire reflects the efficiency of the hiring process from the candidates’ perspective.

On the other hand, time-to-fill measures the time between the job request to the HR department and the actual placement of the vacant position. Consequently, it provides an overview of how long the entire recruitment process takes from the company’s point of view.

Both time-to-hire and time-to-fill can vary significantly based on the industry. Moreover, the different skills and requirements for positions, as well as the levels (Junior/Senior), need to be considered.

The negative impact of a slow recruitment and selection process

A slow progression through the stages of recruitment can have several negative effects on the company.

Firstly, costs rise significantly when the hiring process is prolonged, as additional expenses for HR services and time losses quickly become a substantial financial burden. Consequently, companies waste resources that could have been better allocated to other areas of higher urgency. Existing teams experience reduced productivity and must take on additional tasks from their colleagues.

Long waiting times for feedback can cause uncertainty, as applicants do not know whether their interest has been noticed or what their chances are.

Many candidates often explore opportunities with not just one, but multiple companies simultaneously. Qualified candidates may lose interest in a position and opt for other job offers while the company is still in the evaluation stage of the recruitment process. This leads to the potential loss of valuable talent, potentially resulting in unfilled positions.

Additionally, the company’s reputation may suffer if applicants share negative experiences from the application process online.

All of these scenarios should be avoided.

How Coople makes recruitment and selection processes faster and more efficient

Coople provides flexible staff for temporary positions through their digital platform. Often, there is an immediate need for staff due to factors such as an employee falling ill, unforeseen or seasonal demand spikes, or core teams being overloaded. Flexible staffing solutions are needed and speed is essential.

On average, companies receive initial applications for open temporary positions posted on the Coople platform within a matter of hours, allowing them to hire suitable workers within a few days. As a result, the time-to-hire is remarkably efficient.

Quick and immediate hiring decisions have a strong impact on the commitment and motivation of the workers. Responding quickly to applications and hiring suitable candidates creates a positive dynamic that is reflected in job satisfaction and employee engagement.

To remind companies to hire quickly, Coople actively highlights on the platform how many applicants are currently waiting for a response.

Screenshot of the Coople Platform showing the overview of applicants waiting for feedback.
What does Coople do differently?
Thanks to digital capabilities, companies can post job openings within minutes and immediately access a pool of over 350,000 registered workers. All candidates are already validated for their stated qualifications and work permits.

Unlike traditional staffing agencies, Coople offers an incredibly fast service around the clock, along with maximum transparency regarding the education and experience of workers. Companies independently publish their vacancies on the Coople platform or through the Coople for Business app, specifying the hourly wage they are willing to pay for the job. Subsequently, the Coople platform matches the staff needs with the most suitable candidates in real time. Flexible workers view jobs in their area and apply for shifts they’re interested in. The client reviews the applicants and makes selections.

Costs only arise when staff is actually hired. These are calculated based on the defined wage multiplied by a low fee factor. This includes the wage, national insurance, pension contributions, holiday pay, and apprenticeship levy.

Unlike other staffing providers, the client doesn’t receive an unknown employee at a predetermined price from the provider. Instead, they determine the terms and select the most suitable candidates themselves. If workers prove themselves, they can also be informed of future job opportunities directly through favourite worker pools or be transitioned to permanent positions through the “Try and Hire” principle.

Maximize Your Time-to-Fill

A fast and successful recruitment and selection process is crucial for any company to attract qualified candidates, especially when immediate needs arise. The longer the recruitment process takes, the more likely qualified applicants are to lose interest or opt for other job offers. Find out more about Coople, create a free account today, and save yourself the cost and trouble of recruiting.

Coople, on the way to becoming the largest Swiss worker community, breaks the 600,000-user mark.

Coople, on the way to becoming the largest Swiss worker community, breaks the 600,000-user mark.

Coople, the leading platform for digital staffing, has set a record by reaching the milestone of 600,000 registered workers. This achievement reflects the company’s exponential growth over the past few years. Coople recognized the trend towards digital recruitment at an early stage, consistently followed this approach, and has now built Switzerland’s largest worker community. In just one year, the company has registered over 110,000 new users.

Yves Schneuwly, CCO of Coople, describes the success story as follows:

“Coople was born in 2009. Our digital platform was designed from the outset for temporary work. As a global pioneer and trailblazer in the field of staffing innovation, we open completely new perspectives for flexible workers. Our cutting-edge product features set the standard and are unparalleled. This takes us to a new level of understanding and application of technology that directly impacts the user experience. The fact that our workers appreciate this is evident from our growth figures. We are currently experiencing an increase of almost 10,000 new registrations per month.”

This impressive increase in popularity has attracted interest from a wide range of industries. As more and more companies from different sectors join the platform and independently use its innovative staffing solution, Coople continues to bridge the gap between qualified workers and companies, demonstrating its ongoing commitment to its core mission: matching talented workers with the right companies at the right time. For the seventh year in a row, Coople has received the highest rating in the category ” Best Recruiter for Temporary Work 2023″ from Handelszeitung, PME, and the statistical company Statista.

Flexible working remains popular

The international “Global Talent Study” of 2021 shows that 84% of employees in Switzerland would like to be able to benefit from flexible working hours. A recent survey by swissstaffing also shows that more and more people are consciously opting for temporary working models. According to the study, the meaning of work, autonomy, and work-life balance have become more important, while the desire for security remains constant. Temporary work serves as both a bridge to permanent employment and provides optimal conditions for workers seeking more flexibility. An internal survey conducted by Coople in June confirms the trend: 80% of respondents wish to work flexibly, at least partially.

Particularly in times of skills and labour shortages, the unlimited flexibility that Coople offers its employees is a vital tool in attracting, retaining, and even reintegrating people who want to return to work. Combined with its commitment to matching qualified workers with the right companies, the company has firmly established itself as a leader in the digital staffing industry. Since August 2011, the Coople Jobs app has been publicly and freely available. Workers can use it to find temporary jobs according to their preferences and flexibility.

On a European level, Coople is in the final stretch of the race to one million registered workers. The company is expected to reach the seven-digit user milestone before the end of the year.

About Coople

Since its founding in Zurich in 2009, Coople has developed into Europe’s largest digital
platform for staff leasing with over 950,000 registered workers and 30,000 companies. The
company places flexible workers for short- and long-term assignments in the areas of
healthcare, gastronomy, hotel business, retail, aviation, logistics, events and promotion as well
as in the commercial sector.

Coople is named the “Best Recruiter for Temporary Work” once again in 2023.

Coople is named the “Best Recruiter for Temporary Work” once again in 2023.

Coople has received the award “Best Recruiter for Temporary Work” for the 7th time running.

The annual survey to find the best staffing agencies in Switzerland is conducted by the Handelszeitung and the statistics company Statista. Coople received the highest rating in the category “Best Recruiter for Temporary Work”.

Yves Schneuwly, CCO of Coople,: “The seventh consecutive award as Best Recruiter for Temporary Work is a great success for Coople and underlines our commitment to keep improving every day. We have a unique growth story that has shown us that we now play in the same league as the big traditional competitors. As a digital-native, we are in a unique position to lead the candidates, the hiring companies, and the industry into digital staffing and we see its digitalisation as an opportunity to improve efficiency, quality, and transparency for all parties involved.”

Between the 19th of September and the 4th of November 2022, Statista asked HR managers of companies, recruitment agencies, and candidates about their experience with staffing agencies. More than 6,300 HR managers and recruitment agencies received an invitation to participate in the online survey directly by email. These results were then used to identify the best recruiters.

We’re celebrating Coopler Tania’s 100th shift

We’re celebrating Coopler Tania’s 100th shift

Our Coopler Tania has completed over 100 jobs since registering with Coople in May 2022 – congratulations on this milestone. Thanks to Coople, Tania was able to find her way back into the working world as a mother, without any problems, and expand her professional skills in the hospitality sector.

Why did you join Coople?

“This happened by coincidence during a Job at the 125th anniversary of Roch. My teammate recommended the app to me and I have been working with Coople ever since.”

What new professional experiences and knowledge have you gained through Coople Jobs?

“With Coople Jobs, I was able to discover different companies and meet many new people who also work in my industry (hospitality). The flexible work made it easier for me to start working, as I had been at home with my children for a long time before.”

What new industries/job profiles were you able to discover thanks to Coople?

“I worked mainly as a cook but had also done waiter Jobs.”

What are your personal or professional goals at the moment?

“Having already been self-employed, I am trying to become self-employed again.”

“Coople gives me a certain stability, but I’m still free to decide when, how and where I want to work, without being tied to one place. Coople gives me freedom to pursue my personal goals.”

How does Coople help you to achieve these goals? 

“By giving me some stability, but still being free to decide when, how and where I want to work, without being tied to one place. Coople gives me freedom to pursue other things.”

What is your favorite memory when you think of your time with Coople so far?

“I was impressed by the authenticity of the Novartis restaurant where I was allowed to work as a cook. Everything was very Italian, which I really liked. The wrestling festival in Pratteln was also very impressive. Being part of such a big event was great and a nice memory.”

What is the most special/funniest thing that has ever happened to you on a Coople job?

“I find the way I came across Coople Jobs very funny and special. What a coincidence that I got to know Coople during a Job with another job agency.”

What advice would you give to new Coopers who have just registered? 

“Apply often and try out different jobs.”

Find more exciting stories and experiences from our Cooplers on our community page.