Thanks to Coople, a leading Swiss discounter found and employed more than 600 specialists across 150 stores in three language regions of Switzerland within less than 48 hours.
Due to the Covid-19 crisis, one of the biggest supermarket discounters in Switzerland approached Coople to find the staff they needed to to secure the safety of their customers. They had to position staff at the entrance to guard the number of entrees, answer questions and reassure customers.
Their main challenges were:
Due to the Covid-19 crisis, a large supermarket chain urgently needed to guarantee the safety of the thousands of customers who visited their stores daily. To ensure everyone stayed safe and their customer service levels didn’t suffer, over 600 extra workers were required within 48 hours. Keeping up with the Covid-19 measures to guarantee the safety of the thousands of visitors a day.
“We are very satisfied with the web interface of the Coople platform and the Coople for Business App is excellently implemented as well!”
Personalchef Discount Supermarket