Help and contact.

Help for workers

I am registered as a worker with Coople and have a question.

As a Coopler, you can reach us directly via the Coople Jobs App by going to your profile, opening the menu at the top right and then clicking on visit help center.

Visit the Help Center

I’d like to start working with Coople.
If you want to work with Coople, you need to download our app and complete your profile. Click here to get the app.
How do I create a profile on Coople?

In the Coople Jobs App, you will automatically be guided through the first registration steps. Here you will find all the important information about how to register with Coople.

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When do I get feedback on open applications?

You’ll get a notification when a company hires you or declines your application.

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I have questions about my Right to Work.

Find out more about which identity documents you need to upload, and which permits are accepted by Coople.

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Can I work with Coople without an OASI number?

In order to be able to apply for jobs and work with Coople, you need to enter an OASI number in your profile.

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When will I get paid?

Cooplers in Switzerland receive their salary monthly, on the 5th working day of the month.

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How can I receive my certificate of interim earnings?

In addition to your payslip, Coople also sends you a certificate of interim earnings.

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Didn’t find the answer you were looking for? Visit the help center to find more answers.

Other contact options

Chat with us.

If you have any questions or need our help, you can chat with our team directly via our help center. We will answer your questions as fast as possible.

Chat with us.

Write to us.

In general, we recommend sending an email at info.ch@coople.com, as this is the fastest way for us to solve your request. However, if you are on-site at a job and have an urgent request, we recommend contacting our team by phone at the number 044 554 50 00.

Visit us at the Coople Office.

Every Tuesday at 09.00 o’clock we offer an open day for our Cooplers to drop by at the office, where our team will take care of your questions. Our address is: Albisriederstrasse 253 in 8047 Zurich.

Help for companies

I would like to contact the Coople team.
You can send us an email at info.ch@coople.com with your request. We will usually get back to you within one working day.
I’d like to hire workers from Coople.

Create your free business account, post job openings for free, view candidates within a very short time and choose, hire and manage verified workers – for a shift or months at a time.

Create account

What are Coople’s cancellation policies and notice periods?

Should you wish to terminate a Coopler’s assignment, there are some rules and regulations you need to be aware of.

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What are the minimum wages subject to the CBA Staff Leasing?

Find out more about which minimum wages apply based on the CBA Staff Leasing.

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I would like to employ a Coopler permanently. What is the procedure?
If you have any questions about hiring a Coopler permanently, please contact us by phone on 0041 44 554 50 81 or email us at info.ch@coople.com.
How can I get the Coople for Business App?
Download the Coople for Business App, on iOS or Android. Hire on the go, manage workers with just a few clicks. Pick up where you left off on the web platform.
Couldn’t find the right answer? In our help center you will find all the answers you need.

Where to find us

Coople Schweiz AG

Albisriederstrasse 253, 8047 Zürich


Phone: 044 554 50 00

Phone availability
Monday to Saturday: 07:00 – 18:00

Sunday: 09:00-18:00