We caught up with our Head of Hospitality, Michael Perry, on his hospitality background and journey to Coople. We also got insights into his plans to shake up the industry, as well as his favourite drinking and dining spots in London.

Tell us a bit about yourself

Originally from Wolverhampton, a lovely town in the West Midlands, I have worked in 8 different cities in the UK.  I started out as a part-time barman while studying A-levels. I then went straight into full-time management with Revolution bars group in 2002 as Deputy GM and I worked my way up to GM, Area Manager and then Regional Operations Manager where I was responsible for 35 Revolution bars across England. As a result, I have personally experienced all aspects of operational challenges and pain points of management and recruitment within bars and restaurants.

What do you do at Coople?

I am responsible for driving new business in the bars and restaurants sector while supporting client’s needs with fast and effective account management. With my hospitality operations background, I provide solutions for clients in a fast and efficient manner to minimise the impact on their operations.

What do you love about your job?

I am passionate about people, the industry and growing people’s careers through people management and being able to do that at Coople is great. I love the energy of a start-up company, everyone has the same passion and the same drive to change how the world works. Our technology and offering not only helps people get access to flexible work but also supports our clients by sourcing affordable flexible staff on-demand.

What is something you want to deal with and fix within the hospitality industry?

As recruitment challenges get tougher in the industry, I want Coople to partner with as many businesses as possible to help support the industry to help them maximise revenues by filling temporary roles.

What interests do you have outside of work?

I am a Chelsea fan. I enjoy following the football and taking in all that London has to offer.

Favourite place to eat, favourite place to drink in London?

Favourite place to eat in London: Hakkasan
Favourite place to drink: A good traditional London pub

We also spoke to our Head of Training and Quality Assurance, Ignat Kostadinov, on his background and journey to Coople. Click here to read Ignat’s story.

Coople Digital Staffing

Coople Overview





Case Studies

Workforce Management

Workforce Management

Avoid Over-/Understaffing


WFM for High Growth

WFM for Enterprise