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Deliveroo Editions used the Coople staffing platform to quickly find skilled workers who supported their teams through the COVID-19 crisis.

How did Coople help?

Due to the restrictions placed on restaurants, Londoners still sought to satisfy their food cravings, but at home. This meant that Deliveroo Editions saw a huge demand in home delivery orders. In order to keep up with the demand and not let customers down, Deliveroo Editions needed employees at multiple locations within just a few hours.

By using the biggest online staffing platform in Europe, Deliveroo Editions was able to publish jobs across multiple locations and hire the right workers quickly. With thousands of motivated and skilled workers available, Coople’s algorithm instantly matched the job requirements with workers who had the right skills and experience. Within minutes of the jobs being posted across multiple locations, dozens of highly rated applicants applied, which meant Deliveroo Editions could fill all positions within the hour.

The challenge

  • Fill all operational gaps, with skilled and motivated staff, during spikes in orders
  • Cover several varying job roles daily across multiple locations with local candidates
  • Onboard fully vetted staff within hours to cover for self-isolating employees
  • Provide staffing flexibility for when lockdown measures are relaxed

The solution

Using Coople, Deliveroo Editions instantly tapped into a pool of 200,000+ motivated flexible workers ready to help out during this crisis. The Coople platforms algorithm made it easy to quickly match Deliveroo Editions multiple jobs with qualified workers. This is what the process looked like:

Job publication: Deliveroo Editions used the simple job creator in The Coople for Business App to create and post multiple jobs in minutes. They set the wage, role and experience they required.

Matching and reviewing: the job was then automatically matched with suitable candidates via the Coople algorithm. The workers were able to apply and Deliveroo Editions reviewed the applicants based on their CV and ratings before hiring them.

Confirmation of hours: once the job was completed, Deliveroo Editions reviewed the hours. Next, the platform handled all the administration and payroll.

The results

Fully vetted workers: dozens of highly rated and qualified candidates applied within minutes.

Fast delivery: motivated workers across a variety of job profiles ready to start within a few hours.

Time saved: large amount of time saved on recruiting and ability to instantly scale down once the measures are relaxed.

What Deliveroo Editions think of us:

“Coople has been a great support and even a lifesaver as such, during the Covid-19 lockdown and beyond on our Editions sites. It has been a great pleasure working with you and thank you for the continuously high professional level that you provide to us. Coople has a great selection of teams that are always flexible, reliable, experienced and they suit our operation needs perfectly”

Dora Besenyei – Operations Manager, Deliveroo Editions


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