Office Assistant with a completed training as an office assistant or at least 3 years of experience. Advanced user of MS Office and advanced typing speed. Please note: Proof of your experience must be stated in your CV.
Delivery Manager [Weekends] Having grown rapidly in Switzerland, and now helping over 15,000 companies with their staffing needs, is expanding fast in the UK. We aim to provide a first-class service to our clients and Cooplers and we are looking for a dedicated, enthusiastic Customer Support Specialist to be a part of our team. As our business operates 7 days per week, this role requires you to work Thursday – Monday, taking responsibility for the support of our users over the weekend. The role: • Work Thursday-Monday to be a key member of our team, providing support to our clients and users over the weekend • First point of contact for incoming queries via phone and email • Management of our customer engagement tool • Using the platform to ensure the best coverage possible of our clients’ posted jobs • Assisting with the delivery of large staffing requests from major clients • Gathering of feedback from our users on optimisations and improvements we can make to our platform and service • Onboarding of new users to and assistance in the growth of our worker pool • Review worker profiles and past experience and assign them to work assignments Candidate profile: • Previous Customer Service experience in a technology-led business • Friendly and helpful person, excellent interpersonal skills • Proactive and dedicated individual • Excellent Microsoft skills (Excel, Word, Power Point and Outlook) • Customer-oriented individual • Excellent organisation skills, structured and solution-oriented way of working • Ability to receive and implement feedback What’s in it for you? • Be part of a great team • Your opinion matters: you can improve product, processes, and tools at • You are changing the way the world works by digitally disrupting the traditional staffing industry • Competitive salary plus annual bonus
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