Working during the COVID-19 crisis: Guidelines for Cooplers

Updated on 20.05.20

Dear Cooplers,

The coronavirus outbreak continues to evolve and we wanted to give you a few updates to make sure you’re well informed on how to protect your health and wellbeing. We continue to closely monitor the official advice from the government and we will keep you informed of any developments. 

We are in regular contact with all businesses who post jobs on our platform to ensure a safe working environment for all of you. You can still go to work if you are not feeling ill, but it is very important to maintain a high level of attention. The government has published detailed guidelines (linked below) for businesses who are open during COVID-19 on how they can provide a safe work environment. If you find that these are not followed during any of your Coople jobs, please let us know immediately. 

With some of the lockdown measures getting lifted and new research being available, the government has also updated their general guidance. Anyone who might have been infected should now follow the guidelines below:

  • If you live alone and you have symptoms of coronavirus illness (COVID-19), however mild, stay at home for 7 days from when your symptoms started.
  • If you live with others and you or one of them have symptoms of coronavirus, then all household members must stay at home and not leave the house for 14 days. The 14-day period starts from the day when the first person in the house became ill
  • If you have coronavirus symptoms:
    • Do not go to a GP surgery, pharmacy or hospital – Check online
    • You do not need to contact 111 to tell them you’re staying at home
    • Everyone in the UK with symptoms are now eligible for coronavirus tests. Anyone experiencing a new, continuous cough; high temperature; and now also a loss of or change in your normal sense of smell or taste can book a test by visiting
  • If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111. For a medical emergency dial 999
  • If you live with vulnerable people or children, the government provides further guidance in the link posted below. 

 The most common symptoms are:

  • A continuous cough
  • Difficulty in breathing
  • A high temperature (37.8C degrees and above)
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

 In the meantime, please continue following best practices to protect yourself from catching a virus:

  • Wash your hands regularly and thoroughly
  • Cover your mouth and nose when you cough or sneeze
  • Refrain from shaking hands, hugs and other greeting rituals

It’s very important that you stay home if you have any symptoms, to help your recovery, help control the spread of the disease to your friends, colleagues and the wider the community around you.

If you think you may need to self-isolate or may have been infected please let us know immediately on +44 208 338 9333 or email as you might qualify for statutory sick pay (SSP)

For more information please see:

Kind Regards,

Kit Glover

Managing Director Coople UK