Case Study: How flexible staffing connects small businesses to high-quality service at low cost

Soho Sandwich, a small business in Central London, required flexible workers who could maintain their high standards of production. Through Coople’s flexible staffing platform, Soho Sandwich found adept, experienced workers at short notice and within budget for a number of different job profiles. Our consistent, high-quality service convinced them to expand their use of the Coople platform.

The challenge

  • Source and hire workers to cover any operational gaps, both during day and night shifts
  • Cover unplanned absenteeism with skilled workers at short notice
  • Reduce the risk of hiring full-time staff by hiring temporary staff first
  • Find and hire high-quality, motivated workers

The solution

Using Coople, Soho Sandwich instantly tapped into a large pool of motivated flexible workers, ready to cover unplanned absenteeism and staff shortages. The Coople algorithm made it easy to quickly find workers who matched their requirements, who were then instantly notified and could apply right away. This is what the process looked like:

  • Job publication: Soho sandwich used the simple job creator in the app to create and post jobs in minutes. They set the wage, role and the experience they required.
  • Matching and reviewing: the job was then automatically matched via the Coople algorithm. The workers were able to apply and Soho Sandwich reviewed the applicants based on their CV and ratings before hiring them.
  • Confirmation of hours: once the job was completed, Soho Sandwich reviewed the hours. Next, the platform handled all the administration and payroll. Soho Sandwich then added their best temporary workers to their ‘favourites’ pool.

The results

  • Fully vetted workers: high quality ‘favourites’ pool of qualified, highly rated and vetted workers
  • Time and cost efficiency: large amounts of time and money saved on recruitment
  • Fast delivery: quick and easy access to find and hire motivated, skilled workers for any shift – even those with unsociable hours

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