Adding professional documents such as certificates, diplomas and any licenses you may have is a great way of showing off your skills and experience. This will also improve your profile and help you stand out as a great candidate.
What documents can you upload?
There’s a variety of documents you can upload via the Coople Jobs App. These include:
Diplomas: if you have any diplomas from completed courses, make sure to upload it to your profile to show off your education and professional training
Driving licenses: some jobs require a driving license. To receive such job requests and to apply successfully to these roles, make sure you add your driving license to your documents
Certificates: from language certificates to emergency first aid and mixology, we have a wide range of certificates you can upload
CV: to increase your chances of getting hired, it’s a good idea to upload and regularly update your CV. Read here for more information on how you can create a great CV
How can I upload my professional documents?
To upload your documents, make sure you have them saved on your phone or cloud system (such as Google Drive, iCloud or Microsoft365). Alternatively, you can take a picture of your document(s) with the Coople Jobs App.
A job profile is a role and experience level (eg. Expert office assistant) and they determine the types of job requests you will receive when working with Coople. It’s essential that you add at least one, which you can do via the profile tab. Without job profiles, you will not be able to receive tailored job requests.
You can add multiple job profiles to your profile, although evidence of your experience may be required. Having multiple profiles means that you will receive more relevant job requests sent straight to your mobile, making it even easier to find rewarding work for you.
What job profiles can I add?
The job profiles are as varied as the jobs we have on Coople. From warehouse assistants and forklift drivers to office assistants and promoters, there are plenty of different profiles available. Once you’ve selected a profile, you may be asked to add your experience level. Our experience levels are divided into three different levels: Novice, Intermediate or Expert.
After you select an experience level, the profile will be added to your account under the profile tab. Your job profile will then be approved by our team. We take special care to check that your profiles match your experience to ensure that you receive a salary that reflects your skill level. This process is not automatic, but you don’t have to wait for approval. You can start applying to jobs right away, which speeds up the approval process!
Once you’ve added your job profiles, you will receive relevant job requests to your mobile. However, that’s not the only way you can find work with Coople. You can also apply to a diverse range of opportunities in our jobs marketplace, anytime, anywhere.
And that’s it! We wish you the best of luck on your flexible working journey. If you would like more information on how to set up your profile and maximise your chances of getting hired, browse our helpful guides below:
As of Thursday 5th November, the government is introducing new temporary regulations aimed at combating the
spread of the Coronavirus/COVID-19 virus and we wanted to update the Coople community on how we can continue to support the effort to stop the spread of the virus. These new regulations are expected to be in effect for 28 days and will last until Wednesday 2nd December at least, however this period may be extended. In comparison with other measures introduced previously, these new regulations identify some economic and social activities as restricted business and restricted services that are required to either close or operate within strict guidelines while many other activities remain largely unaffected, provided they are able to operate with appropriate safety measures. The full text of new regulations can be found on this web address.
While we keep in constant contact with all our clients, in line with Public Health England guidelines we invite the whole Coople community to:
• Download and activate the NHS COVID-19 virus contact tracing app;
• Wash and sanitise hands as often as possible;
• Wear face covering when using public transport or when indoors in shops or workplace;
• Maintain social distancing whenever possible.
We also strongly advise all Cooplers who may:
• Develop symptoms of coronavirus (COVID-19) (a new, continuous cough, loss of sense of smell or taste, a
high temperature) however mild;
• Have received a positive COVID-19 virus test result (whether or not you have symptoms);
• Live in the same household as someone with COVID-19 virus symptoms or who has received a positive test
to stay at home and not travel or attend work and check the official stay at home guidance.
If you have recently attended work, please contact us as soon as possible so that we can inform people who were in close contact with you. You must stay at home and start to self-isolate for at least 10 days from the onset of the symptoms, and arrange to have a Covid-19 test; the result of the test will determine how long you must stay at home and self-isolate. If you or anybody in the household where you live are vulnerable or extremely vulnerable, you should be following the guidance on shielding.
You will be able to claim SSP if you are self-isolating or shielding, contact firstname.lastname@example.org or email@example.com for more information on SSP or visit https://www.gov.uk/statutory-sick-pay.
If you are working on site with a client:
• Only attend work if you are free of any symptoms of coronavirus (COVID-19) (a new, continuous cough, loss of the sense of smell or taste, a high temperature)
• Remember to wash hands for 20 seconds more frequently and catch coughs and sneezes in tissues
• Frequently clean and disinfect objects and surfaces that are touched regularly, using standard cleaning products
• Where possible remain 2 metres apart, check if there are floor markings to mark the distance, particularly in the most crowded areas (for example, where queues form)
• Where it is not possible to remain 2 metres apart, you should work side by side, or facing away from each other, rather than face to face if possible
• Where face-to-face contact is essential, this should be kept to 15 minutes or less wherever possible
• If you are travelling to your workplace you will still need to observe the social distancing guidance whilst you are travelling, as far as is practical. Social distancing means staying 2 metres apart from other people
Before posting jobs we always check with our clients that:
• Businesses are allowed to operate. Types of business allowed to operate include the food chain
(production, distribution, processing, sale, retail and delivery of goods), storage and distribution
facilities, transport and delivery of goods, postal services, health and social care, utilities (gas, electricity,
water and telecommunications) and other services.
• Any work can be carried out with appropriate health and safety measures and procedures in place,
including the provision of adequate handwashing facilities, use of floor markings to help maintaining
social distancing, particularly in the most crowded areas (for example, where queues form) and regular
and frequent cleaning and disinfecting of tools, objects and surfaces that are used by different people,
particularly at the end and beginning of shifts.
Additionally, for customer-facing businesses we also ask whether they:
• Use signage to direct movement into lanes, if feasible, while maintaining a 2 metre distance
• Regulate entry so that the premises do not become overcrowded
• Use additional signage to ask customers not to enter the premises if they have symptoms
• Use plexiglass barriers at points of regular interaction as an additional element of protection for workers and customers (where customers might touch or lean against these, ensure they are cleaned and disinfected as often as is feasible in line with standard cleaning procedures)
Your health and wellbeing are of the utmost importance so please be responsible when accepting and/or attending
work and if you are still unsure whether you’re supposed to go into work or not, just contact us by phone or email at firstname.lastname@example.org or email@example.com.
Since March, Coople has been supporting many of you via the government’s furlough (job retention) scheme. In our previous update, we indicated an end date of 31st July for these payments. We are very pleased to be able to now extend the scheme to the end of August.
What are the latest updates?
Since 1st July you are eligible for ‘Flexible Furlough’. This means that you can take shifts on the Coople platform and you will be topped up to the level of your furlough payments.
From 1st August the financial burden to Coople of continuing the Job Retention Scheme increases. Employers are required to pay the National Insurance and Pension contributions of those employees on furlough. While we have more and more jobs on the platform, we know that the easing of lock down measures has not yet led to the return of jobs in the way the government, and all of us, had hoped.
What actions are we taking?
We have decided to continue operating the job retention scheme during August to provide our most loyal workers financial security throughout the summer.
What does that mean for you?
There is no action required if you wish to continue receiving Furlough payments from Coople in August. If you do not need continued payments from the Furlough scheme because you have found alternative work, please notify us and we will remove you from the scheme
If you wish to take advantage of Flexible Furlough to keep building your skills and ratings on our platform, you can work as many shifts as you like. This is a great way to lock in those longer-term jobs, and potentially increase your income again, especially if your furlough payments haven’t been very high.
To help you plan, we do not expect to continue operating the Furlough scheme after August (last payment will be on Friday 28th August). Our cost of operating the programme will increase further in September and our job forecast looks very healthy.
We are very pleased to be able to continue to support you in this way. Our mission is to help you reach your goals and we know that financial security is very important to be able to do this.
Are you so exhausted you can’t move a muscle? Is the weight of responsibilities too much to bear? Does going into work fill you with dread? If any of these apply to you, you might be experiencing burnout.
Unfortunately, burnout is by no means a rare phenomenon — a study found that over 822,000 UK workers suffered from work-related anxiety, depression or stress in 2020 and 2021.
As burnout becomes more and more common in the workplace, it falls to both employers and employees to do something about it. In this article, we’ll explain burnout, its causes, common symptoms, and how to recover from burnout if you’re already suffering from it.
What is burnout?
Burnout is a state of physical, mental and emotional exhaustion caused by overexertion and excessive and prolonged stress.
Although it is commonly caused by work-related stress, it can also come from other situations such as draining relationships or accumulated stress in our daily lives as a result of major change.
No matter what the source of stress is, being burnt out will have negative consequences for almost every aspect of your life. In fact, research has shown that burnout not only affects your wellbeing, your brain and performance but can cause strain on relationships too. That’s why it’s crucial for us to know how to spot and treat burnout.
Signs you’re burnt out
Burnout and depression share many similar symptoms, including but not limited to:
Additionally, if you’re feeling hopeless about your job, relationships or life in general, like nothing you do matters, or that the world is against you, then you might be burnt out.
How to treat burnout
The first step in recovering from burnout is to recognize that something needs fixing. That something stressful has gone on for too long and it has taken its toll on your mental and physical wellbeing. Then, you can begin your recovery process.
We’ve gathered a number of tips to guide you through overcoming mild cases of burnout below. In more severe cases, we advise our Cooplers to reach out to more appropriate sources of support such as your local GP and online NHS mental health support lines for advisory guidance. Remember, you are not alone in your struggle.
Find a healthy work-life balance
As the Coople mantra goes: work to live, don’t live to work! Life is about more than just the 9-5 grind — or whatever flexible hours you choose as a Coopler.
Pursue creative endeavours, invest time in your interests and social life to reconnect with life outside of work and deadlines.
Take time for yourself
Exercise, a quality sleep schedule, nourishing meals and proper “me time” — these are all touted regularly as treatments for stress and other similar ailments, and for good reason.
Having a solid self-care routine can do wonders for the busy individual, so make sure you’re setting time aside each day to disconnect from work and focus on yourself and your wellbeing.
If you’re reaching capacity on what you can manage in your personal and work life, don’t be afraid to take a stance and say “no”. If you feel you’re on the cusp of burnout, take some action before it’s too late and your work and relationships are impacted.
If you feel burnout coming it’s also a good idea to take a step back to assess the underlying cause. Are you working too many long nights? Is the job hunt overwhelming you? Are your social obligations, fitness goals and home life on top of your work aspirations too much to handle? Once you pinpoint the root, you can do something about it.
Most of all, remember you’re not alone in this struggle. When life feels like it’s too much for you to handle alone, remember you don’t have to. Talk to family, friends or co-workers about what you’re going through — chances are they’ve struggled with burnout themselves.
If your job is causing most of the stress, try delegating if at all possible, or speak with your manager about what’s going on. They’re probably all too familiar with burnout and will help take a load off your shoulders.
Consider finding a new job
Most people spend a majority of their time working, and that’s not liable to change. But it comes down to both employers and workers to keep tabs on their well being and mental health to make that time as enjoyable and productive as possible. If your current job does not value your mental health and well being, then it might be time to find a new job that will.
Remember, you are not alone
Whether you work in a corporate office, are run off your feet in hospitality, or are at the computer each day at home, if you’re suffering from burnout there are sources of support you can reach out to. We encourage you to speak to your GP or call the NHS by dialling 111 for advice on treatment and recovery. Alternatively, you can reach out to our team at +44 20 8338 9333 for advice and further support.
Following the update of official guidelines by the government and further to our previous advice about working during the COVID-19 crisis, Coople continues to fully support the national effort to tackle the virus. We keep monitoring advice from Public Health England, NHS and Health & Safety Executive and will review and update this advice as and when necessary.
Social distancing is a public health measure fundamental to reduce the spread of infection and we are in constant contact with all our clients to address any concern raised on social distancing within the workplace.
To reduce social contact while working during the COVID-19 crisis, the government has required by law that some businesses and venues close to members of the public.
Some businesses and services, identified as essential or able to operate with social distancing measures in place, remain open and continue to operate. From Monday 1st June some types of business are allowed to resume operations, with more types allowed to do so from 15th June. Employers who have people in their offices or on site should ensure that employees are able, where possible, to follow Public Health England (PHE) guidelines on social distancing (including, where possible, maintaining a 2 metre distance from others), and hygiene (washing their hands with soap and water often for at least 20 seconds).
Coople is liaising with all clients to ensure that PHE guidelines are followed at all times however, these guidelines also recognise that in some specific settings it may not be possible to follow in full the guidance on social distancing. In that case employers must take all the mitigating actions possible to reduce the risk of transmission between their staff. Potential mitigating actions are set out in these illustrative industry examples.
Ultimately, we rely on everybody’s cooperation and sense of responsibility and we strongly advise all Cooplers who are working during the COVID-19 crisis to:
Do not travel to or attend work if you are unwell with symptoms of coronavirus (COVID-19)
Stay at home if you or anybody in the household where you live develop symptoms of coronavirus (COVID-19) (a new, continuous cough and/or a high temperature) however mild. You must stay at home for at least 7 days from the onset of the symptoms, if after 7 days the symptoms worsen or are no better, contact NHS 111 online in line with the stay at home guidance
If you or anybody in the household where you live are vulnerable or extremely vulnerable, you should be following the guidance on shielding
You will be able to claim SSP if you are self-isolating or shielding, contact firstname.lastname@example.org or email@example.com for more information on SSP
If you are working on site with a client
Only attend work if you are free of any symptoms of coronavirus (COVID-19) (a new, continuous cough and/or a high temperature, loss of sense of taste/smell)
Follow the client’s Health & Safety procedures in full and at all times
Remember to wash hands for 20 seconds more frequently and catch coughs and sneezes in tissues
Frequently clean and disinfect objects and surfaces that are touched regularly, using standard cleaning products
Where possible remain 2 metres apart, check if there are floor markings to mark the distance, particularly in the most crowded areas (for example, where queues form)
Where it is not possible to remain 2 metres apart, you should work side by side, or facing away from each other, rather than face to face if possible
Where face-to-face contact is essential, this should be kept to 15 minutes or less wherever possible
If you are travelling to your workplace you will still need to observe the social distancing guidance whilst you are travelling, as far as is practical. Social distancing means staying 2 metres apart from other people
If you’re using public transport, you may want to wear face covering
We are supporting a number of businesses that are either classed as essential or can operate with social distancing measures in place and in all cases, we are keeping in close contact with them to ensure that they take all the possible steps to ensure safe conditions for all Cooplers.
What we are asking businesses who are working during the COVID-19 crisis
Whether they are considered “essential” and/or are allowed to operate. This include the food chain (production, distribution, processing, sale and delivery of goods), transport and deliveries of goods, postal services, health and social care, utilities (gas, electricity, water and telecommunications), outdoor markets and other services.
If the business is not considered essential, we ask clients to ensure that work can be carried out respecting the social distancing guidance
Provide additional pop-up hand washing stations or facilities if possible, providing soap, water, hand sanitiser and tissues and encourage staff to use them
Where it is possible to remain 2 metres apart, use floor markings to mark the distance, particularly in the most crowded areas (for example, where queues form)
Where it is not possible to remain 2 metres apart, staff should work side by side, or facing away from each other, rather than face to face if possible
Where face-to-face contact is essential, this should be kept to 15 minutes or less wherever possible
As much as possible, keep teams of workers together (cohorting), and keep teams as small as possible
Splitting staff into teams with alternate day and night shift
Spreading out standard processes, so that only one team needs to be on the premises to complete a task at a given time
Ensure frequent cleaning and disinfecting of objects and surfaces that are touched regularly, using standard cleaning products and particularly at the end and beginning of shifts
Additionally, for customer-facing businesses
Use signage to direct movement into lanes, if feasible, while maintaining a 2 metre distance
Regulate entry so that the premises do not become overcrowded
Use additional signage to ask customers not to enter the premises if they have symptoms
If feasible, place plexiglass barriers at points of regular interaction as an additional element of protection for workers and customers (where customers might touch or lean against these, ensure they are cleaned and disinfected as often as is feasible in line with standard cleaning procedures)
Your health and wellbeing are of the utmost importance so please be responsible when accepting and/or attending work and if you are still unsure whether you’re supposed to go into work or not, just contact us by phone or email at firstname.lastname@example.org or email@example.com.
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