As of Thursday 5th November, the government is introducing new temporary regulations aimed at combating the
spread of the Coronavirus/COVID-19 virus and we wanted to update the Coople community on how we can continue to support the effort to stop the spread of the virus. These new regulations are expected to be in effect for 28 days and will last until Wednesday 2nd December at least, however this period may be extended. In comparison with other measures introduced previously, these new regulations identify some economic and social activities as restricted business and restricted services that are required to either close or operate within strict guidelines while many other activities remain largely unaffected, provided they are able to operate with appropriate safety measures. The full text of new regulations can be found on this web address.

While we keep in constant contact with all our clients, in line with Public Health England guidelines we invite the whole Coople community to:
• Download and activate the NHS COVID-19 virus contact tracing app;
• Wash and sanitise hands as often as possible;
• Wear face covering when using public transport or when indoors in shops or workplace;
• Maintain social distancing whenever possible.

We also strongly advise all Cooplers who may:
• Develop symptoms of coronavirus (COVID-19) (a new, continuous cough, loss of sense of smell or taste, a
high temperature) however mild;
• Have received a positive COVID-19 virus test result (whether or not you have symptoms);
• Live in the same household as someone with COVID-19 virus symptoms or who has received a positive test
to stay at home and not travel or attend work and check the official stay at home guidance.

If you have recently attended work, please contact us as soon as possible so that we can inform people who were in close contact with you. You must stay at home and start to self-isolate for at least 10 days from the onset of the symptoms, and arrange to have a Covid-19 test; the result of the test will determine how long you must stay at home and self-isolate. If you or anybody in the household where you live are vulnerable or extremely vulnerable, you should be following the guidance on shielding.

You will be able to claim SSP if you are self-isolating or shielding, contact or for more information on SSP or visit

If you are working on site with a client:
• Only attend work if you are free of any symptoms of coronavirus (COVID-19) (a new, continuous cough, loss of the sense of smell or taste, a high temperature)
• Remember to wash hands for 20 seconds more frequently and catch coughs and sneezes in tissues
• Frequently clean and disinfect objects and surfaces that are touched regularly, using standard cleaning products
• Where possible remain 2 metres apart, check if there are floor markings to mark the distance, particularly in the most crowded areas (for example, where queues form)
• Where it is not possible to remain 2 metres apart, you should work side by side, or facing away from each other, rather than face to face if possible
• Where face-to-face contact is essential, this should be kept to 15 minutes or less wherever possible
• If you are travelling to your workplace you will still need to observe the social distancing guidance whilst you are travelling, as far as is practical. Social distancing means staying 2 metres apart from other people

Before posting jobs we always check with our clients that:
• Businesses are allowed to operate. Types of business allowed to operate include the food chain
(production, distribution, processing, sale, retail and delivery of goods), storage and distribution
facilities, transport and delivery of goods, postal services, health and social care, utilities (gas, electricity,
water and telecommunications) and other services.
• Any work can be carried out with appropriate health and safety measures and procedures in place,
including the provision of adequate handwashing facilities, use of floor markings to help maintaining
social distancing, particularly in the most crowded areas (for example, where queues form) and regular
and frequent cleaning and disinfecting of tools, objects and surfaces that are used by different people,
particularly at the end and beginning of shifts.

Additionally, for customer-facing businesses we also ask whether they:
• Use signage to direct movement into lanes, if feasible, while maintaining a 2 metre distance
• Regulate entry so that the premises do not become overcrowded
• Use additional signage to ask customers not to enter the premises if they have symptoms
• Use plexiglass barriers at points of regular interaction as an additional element of protection for workers and customers (where customers might touch or lean against these, ensure they are cleaned and disinfected as often as is feasible in line with standard cleaning procedures)

Your health and wellbeing are of the utmost importance so please be responsible when accepting and/or attending
work and if you are still unsure whether you’re supposed to go into work or not, just contact us by phone or email at or