How does one master the art of waitressing?
Waitressing is often portrayed as a role which can be learnt in a matter of weeks, if not days. However when it comes to what Coople regards as an “expert level” waiter and waitress, most require months of training to achieve this. Gaining rigor, precision, attention to detail, dynamism and coordination through continuous practice, there is a multitude of skills needed to work at some of the world’s best restaurants and hotels. It’s even regarded as an art form by some!
If you are looking to work as a waiter or to build on your existing experience, here are 7 tips from Coople to build your profile further and to obtain more job requests:
Presentation is key.
Accessible to all and easy to approach, your presentation within the room directly reflects the image of the company you are representing.
An issue within a shift can always happen and can often result in an individual feeling off keel. Keeping one’s composure and smile here is key.
A trading waiter/waitress.
A good waiter/waitress must know how to sell. He or she must be able to make knowledgeable recommendations.
Get to know your restaurant’s menu.
You must know the dishes, the origin of the ingredients and have a notion of the recipes as well as the best wine to accompany them.
Be fast but discreet.
The balance between efficiency and subtlety isn’t an easy one. You have to be fast and present in a room, all whilst knowing when to ‘step off stage’.
Know how to present the bill and cash accordingly.
Asking and paying for the bill as a customer can be a make or break experience when at a restaurant, which is why making the whole process as discreet and seamless as possible is key.
Keep your customers happy.
Always have a nice or pleasant word when leaving your clients. This is the last contact with the establishment, so be sure to leave on a positive note as this is why they will remember you by.