How Five Star Catering found large quantities of the best workers

How Five Star Catering found large quantities of the best workers

Coople helped Five Star Catering find and hire large numbers of cashiers and baristas for their festivals and events. Coople’s mutual rating system made it simple for them to find the best workers efficiently.

How did Coople help Five Star Catering find large numbers of suitable workers?

The unique Coople algorithm made it easy for Five Star Catering to find the large numbers of workers their events required. Coople’s algorithm instantly matched the job requirements with workers who had the right skills and experience. Five Star Catering then used the mutual rating system to find the best candidates for their variety of jobs.

The challenge

  • Finding and hiring large groups of experienced cashiers and baristas to support their operations
  • Remaining as commercially competitive as possible during festivals and events

The solution

Five Star Catering embraced the Coople platform to find up to 120 skilled and suitable workers per event. With Coople’s unique algorithm, they were able to post a job and quickly match with thousands of suitable, fully-vetted worker profiles. Their hiring process was easy, effective, and gave them the ability to find large numbers of workers and remain commercially competitive during their events. This is what the process looked like:

Job publication: Five Star Catering used the simple in-app job creator to create and post jobs in minutes. They selected the wage, role and experience they required, as well as the number of workers needed.

Matching and reviewing: the job was automatically matched with qualified workers via the Coople algorithm. The workers were able to apply and Five Star Catering reviewed the applicants based on their CV and star ratings before hiring them.

Confirmation of hours: once the job was completed, Five Star Catering reviewed and approved the hours. Next, the platform took care of all the administration and payroll. Five Star Catering were then able to add their best temporary workers to their own ‘favourites’ pool for future shifts.

The results

Fully vetted workers: Coople provided up to 120 skilled cashiers and baristas per event.

High quality candidates: The Coople platform’s mutual rating system allowed Five Star Catering to find large numbers of the best qualified candidates with relevant skills and experience.

Time and cost efficiency: large amount of time saved on recruiting and the ability to flex their workforce as required.

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How Restaurant Associates increased their revenue after partnering with Coople

How Restaurant Associates increased their revenue after partnering with Coople

Coople partnered with Restaurant Associates, one of London’s leading contract caterers, to provide high quality customer service to reflect favourably on their client’s brand. Restaurant Associates were able to increase their revenue after hiring highly experienced, reliable waiters and waitresses on a consistent basis.

How did Coople help increase Restaurant Associates revenue?

Restaurant Associates used Coople’s intuitive platform to find and hire flexible hospitality workers who provided high quality customer service. They used Coople’s mutual rating system to find and hire exceptional candidates. Afterwards, they built a pool of ‘favourite’ workers to consistently and reliably meet their client’s high expectations.

As a result, Restaurant Associates flexible staff were capable of upholding the brand’s reputation and inspiring confidence in their clients. Within the first two months of partnership with Coople, they saw a 33% increase in revenue, with continuous growth since.

The challenge

  • Restaurant Associates high-profile client had very strict criteria for flexible staff
  • To meet their client’s high expectations of customer service, consistency and quality were paramount for both skills and attitude of workers

The solution

Restaurant Associates used the Coople platform to find high quality workers who were consistently well skilled and displayed a good attitude at work. Thanks to Coople’s large pool of quality, flexible workers, they were able to build an entire pool of ‘favourite’ workers they could rely on. As a result, Restaurant Associates gained quick access to quality staff across a variety of job profiles. This is what the process looked like:

Job publication: Restaurant Associates used the simple in-app job creator to create and post jobs in minutes. They selected the wage, role and experience they required, as well as the number of workers needed.

Matching and reviewing: the job was automatically matched with qualified workers via the Coople algorithm. The workers were able to apply and Restaurant Associates reviewed the applicants based on their CV and star ratings before hiring them.

Confirmation of hours: once the job was completed, Restaurant Associates reviewed the hours. Next, the platform took care of all the administration and payroll. Restaurant Associates were then able to add their best temporary workers to their own ‘favourites’ pool for future shifts.

The results

Fully trained workers: created a ‘favourites’ pool of flexible staff capable of upholding the brand’s reputation and inspiring confidence in their client.

Time and cost efficiency: utilised Coople’s mutual rating system to find and hire exceptional candidates promptly.

Increased revenue: resulted in a 33% increase in revenue during the first two months of the partnership with Coople, and continuous growth since then.

What Restaurant Associates think of us:

“Coople is great for the way that they have approached staffing. Their technology gives control and transparency to an otherwise difficult to control, ambiguous industry. We’ve been able to create a pool of our favourite Cooplers which is focused on high calibre professionals with the right personalities in the right places and the right faces who want to work with us. During busy periods Coople will organise check-ins with the staff and make sure things are running as smooth as possible to mitigate as much risk as possible to us as the client.”

Stephen Shirley – General Manager, Restaurant Associates

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Who needs a permanent workforce?

Who needs a permanent workforce?

Staffing Industry Analysts (SIA) research has suggested as much as 20% of all employment in the UK now falls under the broad contingent umbrella. When businesses treat the recruitment and management of contingent staff with the same professionalism they do their permanent counterparts, this can be a better deal for the workers as well.

Coople’s Kit Glover contributed to this article by Management Today. Read on to learn more about the rise of contingent staffing, what it means for your business model, and how to get it right.

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How Boutique Workplace consistently fill ad hoc roles with reliable, favourite workers.

How Boutique Workplace consistently fill ad hoc roles with reliable, favourite workers.

Boutique Workplace trusts Coople to consistently provide high-quality staff for their many serviced offices across London. Hiring staff has become seamless since they have built a strong pool of reliable workers to choose from for last minute absences and holiday covers.

How did Coople help?

When faced with planned and unplanned absences, Boutique Workplace needed a reliable staffing solution to ensure they were always fully covered. Coople developed a long-standing relationship with Boutique Workplace, who trusts Coople to access reliable workers as and when needed. Building a strong pool of over 80 high-quality favourite workers offers consistency in staff who can work across all their central London sites to cover any absences.

Additionally, they used Coople’s ‘Smart Hire’ feature, which means that they successfully hired a pool of Coople’s flexible workers before hiring the best ones into full-time roles. This ‘try and hire’ solution allowed both sides to work together and ensure that they were suited before committing to permanent placements.

The challenge

  • Ability to cover planned and unplanned absences (often at short notice) across 35 sites in the Greater London area
  • Access to the same high-quality workers over long periods of time, even several years
  • Ability to trial candidates for longer periods of time before offering them permanent positions within their team

The solution

Boutique Workplace embraced the Coople platform to resolve their staffing challenges with temp to perm hires. They could instantly tap into a large pool of motivated, flexible workers at any given time. The advanced Coople algorithm made it easy to quickly match Boutique Workplace’s jobs with high quality, skilled workers, sometimes at short notice. This is what the process looked like:

Job publication: Boutique Workplace used the simple in-app job creator to create and post jobs in minutes. They selected the wage, role and experience they required, as well as the number of workers needed.

Matching and reviewing: the job was then automatically matched via the Coople algorithm. The workers were able to apply and Boutique Workplace reviewed the applicants based on their CV and ratings before hiring them.

Confirmation of hours: once the job was completed, Boutique Workplace reviewed the hours. Next, the platform handled all the administration and payroll. Boutique Workplace then added their best temporary workers to their ‘favourites’ pool.

The results

Fully vetted workers: built a strong pool of over 80 high-quality favourite workers, who can work across all their central London sites

Time and cost efficiency: successfully recruited a handful of quality candidates on a temp to perm basis

Fast delivery: found and hired motivated, skilled workers across a variety of job profiles at short notice.

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Product update: improved job descriptions and more

Product update: improved job descriptions and more

Read the article to discover how we have improved the Coople Jobs App, including job descriptions and how you see your future shifts.

Last month, we announced a re-brand that reflects our commitment to flexible workers like you. As part of our efforts to improve Coople, we have also made changes to the way the Coople App looks and feels. 

We listened to what you need and are working on making it easier for you to find work where and when you need it with companies who value your unique skills. In order to keep you informed of how Coople works now and in the future, we will publish regular articles like this one on our blog.  We hope that this will help you to make the best use of the Coople App.

Here is a sample of what is new:

A cleaner, clearer job details’ screen

  • Get better job descriptions: we know that great job descriptions attract great workers. This is why we have redesigned the job details’ screen and included more information. Now you can see a list of experiences and skills that the company expects you to have.  This way, it will be easier to quickly understand if the job is the right fit for you. 

Your calendar at your fingertips

  • View your future shifts on a calendar: with this new feature, it is now much easier to quickly see when your shifts are happening and to organise your time accordingly.

Stay tuned

We are actively working to improve the experience in our app. While we do this, take a moment to learn how things work in-depth in our Help Centre. If you have not done so already, please download the Coople Jobs App.